Software | Support Services

SNS Support Services

Keeping the Things Moving

About SNS Support Services

As business complexity, combined with the 24/7 nature of business, show no signs of abating, having access to the right support is crucial to ensure continuity, uptime and maximised ROI. The global marketplace in which we all operate has redefined working hours, methods and technologies, and ensuring the right level of support for your business is intrinsic to success. SNS’ support services range from standard, through to premium and elite, depending on the scope of your requirements.

Standard Support Plan
Receive support for all incidents, five days a week during your local working hours.
Premium Support Plan
Provides all of the benefits included in the Standard Support Plan, but with additional features
Elite Support Plan
Full server and database management service, access to SNS’ public training course and more

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